Customer Service Rep I job in DES MOINES, Iowa, 50309
Are you looking for a Customer Service Rep I job in DES MOINES, Iowa, 50309? Look no further than Bay Regional Medical Center. Join our team and be a part of a dynamic organization in the health industry.
Why Choose Bay Regional Medical Center?
Bay Regional Medical Center is a renowned healthcare facility dedicated to providing exceptional patient care and service. We are committed to hiring talented individuals who are passionate about delivering high-quality customer service.
About the Customer Service Rep I Position
As a Customer Service Rep I at Bay Regional Medical Center, you will play a crucial role in ensuring patients' needs are met with compassion and professionalism. Your primary responsibilities will include:
- Answering phone calls and managing patient inquiries
- Providing accurate and detailed information about our services
- Scheduling appointments and assisting with patient registration
- Resolving patient concerns and complaints promptly and efficiently
We believe that excellent customer service is key to creating a positive patient experience, and as a Customer Service Rep I, you will have the opportunity to make a meaningful impact in our patients' lives.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize
- Proficient computer skills and knowledge of customer service software
At Bay Regional Medical Center, we value diversity and inclusion. We encourage individuals from all backgrounds to apply, as we believe that a diverse workforce enhances our ability to provide exceptional care to our patients.
Benefits
As a part of our team, you will receive a comprehensive benefits package, including:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holiday pay
- 401(k) retirement plan with company match
- Career development opportunities
Apply Now
If you are ready to take the next step in your career and join Bay Regional Medical Center as a Customer Service Rep I, we encourage you to apply today. Visit our website at bayregional.org to submit your application.
Thank you for considering Bay Regional Medical Center. We look forward to reviewing your application.