Patient Access Concierge I – Samaritan Hospital/Albany Memorial Campus Full Time Days

Wayne Health

About Bay Regional Medical Center

Bay Regional Medical Center is a leading healthcare provider in the Albany area, dedicated to delivering high-quality, patient-centered care. With a team of skilled professionals and state-of-the-art facilities, we aim to provide comprehensive healthcare services that meet the needs of our community.

Join Our Team as a Patient Access Concierge I

If you are looking for a rewarding career in the healthcare industry, the position of Patient Access Concierge I at Samaritan Hospital/Albany Memorial Campus could be the perfect opportunity for you. As a Patient Access Concierge I, you will play a crucial role in ensuring a smooth and efficient patient experience from the moment they enter our facility.

At Bay Regional Medical Center, we believe that every position is important in delivering exceptional care to our patients. As a Patient Access Concierge I, you will have the chance to make a difference in the lives of individuals seeking medical attention. Your dedication and commitment will contribute to our overall mission of providing excellent healthcare services.

Responsibilities and Duties

As a Patient Access Concierge I, your primary responsibilities will include:

  • Greeting and welcoming patients, visitors, and staff members
  • Registering patients by collecting and verifying their personal and insurance information
  • Ensuring accurate and timely completion of patient registration forms
  • Scheduling appointments and coordinating with different departments for seamless patient flow
  • Answering inquiries and providing information about our services
  • Assisting patients with any necessary paperwork and forms
  • Maintaining patient confidentiality and adhering to HIPAA guidelines

These are just some of the duties you will perform as a Patient Access Concierge I. Our comprehensive training program will equip you with the necessary skills and knowledge to excel in this role.

Qualifications and Requirements

To be successful in this position, we are looking for individuals who meet the following qualifications:

  • High school diploma or equivalent
  • Prior experience in customer service or a similar role is preferred
  • Excellent interpersonal and communication skills
  • Strong attention to detail and ability to multitask
  • Proficient computer skills and familiarity with electronic health records
  • Ability to maintain composure in stressful situations
  • Commitment to providing exceptional patient care

If you possess these qualifications and have a passion for helping others, we encourage you to apply for the Patient Access Concierge I position at Bay Regional Medical Center's Samaritan Hospital/Albany Memorial Campus.

Why Choose Bay Regional Medical Center?

Bay Regional Medical Center is recognized for its excellence in healthcare and commitment to patient satisfaction. When you join our team, you become part of a supportive and collaborative work environment that fosters professional growth and development.

As an employee at Bay Regional Medical Center, you will enjoy:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Continuing education and training programs
  • A culture that values diversity and inclusion
  • A supportive team of healthcare professionals

We believe in recognizing and rewarding the dedication of our employees while providing them with opportunities to make a difference in the lives of our patients.

Apply Today and Start Your Healthcare Journey

If you are ready to embark on a fulfilling career in healthcare and join us as a Patient Access Concierge I at Samaritan Hospital/Albany Memorial Campus, we invite you to apply today. Take the first step towards a rewarding future at Bay Regional Medical Center.

Visit our career page or contact our HR department for more information. We are excited to hear from you!

© 2022 Bay Regional Medical Center. All rights reserved.

Comments

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