Front Desk Clerical Service Rep – Full Time

Jul 10, 2020
Wayne Health

About Bay Regional Medical Center

Bay Regional Medical Center is a leading healthcare provider dedicated to offering high-quality medical services in the health industry. Our state-of-the-art facility, experienced medical professionals, and patient-centered approach set us apart. We strive to make a positive impact on the local community by delivering exceptional care.

Overview of the Front Desk Clerical Service Rep Position

The Front Desk Clerical Service Rep position at Bay Regional Medical Center plays a vital role in ensuring the efficient operation of our medical facility. As a front desk representative, you will be the first point of contact for patients, visitors, and staff. Your excellent customer service skills, attention to detail, and ability to multi-task will contribute to providing a positive experience for all.

Job Responsibilities

As a Front Desk Clerical Service Rep, your primary responsibilities will include:

  • Greeting patients, visitors, and staff with a friendly and professional demeanor.
  • Registering patients by collecting and verifying demographic and insurance information.
  • Scheduling appointments and maintaining the appointment calendar.
  • Answering incoming calls and directing them to the appropriate department or individual.
  • Assisting with patient inquiries, providing information, and addressing concerns.
  • Managing patient check-ins and check-outs.
  • Maintaining accurate and organized electronic and paper medical records.
  • Coordinating with other departments to ensure smooth patient flow.
  • Processing billing and insurance-related tasks.


To be successful in this role, you should possess the following qualifications:

  • High school diploma or equivalent.
  • Previous experience in a medical or healthcare setting is preferred.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and ability to handle multiple tasks simultaneously.
  • Proficiency in using computer systems and electronic medical records.
  • Knowledge of medical terminology and insurance processes.

Why Join Our Team

By joining Bay Regional Medical Center as a Front Desk Clerical Service Rep, you become an essential part of a caring and collaborative team. We offer competitive compensation, comprehensive benefits, and opportunities for growth and development within the health industry.

As an employee, you will have access to:

  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan.
  • Paid time off and holidays.
  • Continuing education and training programs.
  • A supportive and inclusive work environment.

Apply Now

If you are ready to contribute to the health industry and deliver exceptional services as a Front Desk Clerical Service Rep, we encourage you to apply today. Join our team at Bay Regional Medical Center and take the next step in your career. We look forward to reviewing your application and considering you for this rewarding position.

Apply now by visiting our job posting

Viraj Bharat
This job opportunity at Bay Regional Medical Center sounds promising for qualified individuals.
Nov 11, 2023